Crosby & Kaneda, CPAs LLP
Last updated: August 5, 2026
This policy describes what information Crosby & Kaneda, CPAs LLP (“we,” “us”) collects through our website, ck.cpa, and our SMS messaging program, and how we use it.
Information We Collect
We collect information you voluntarily provide to us — such as your name, email address, phone number, mailing address, and organization — when you contact us, request a proposal, or opt in to our SMS messaging program.
Our website does not use cookies, analytics, advertising trackers, or web beacons. Like most websites, our hosting infrastructure may keep standard server logs (such as IP address and pages requested) for security and operational purposes.
Because we do not track visitors, our website does not respond to “Do Not Track” browser signals; there is no tracking to disable.
How We Use Your Information
We use your information to:
- Provide our services and manage your engagement with our firm
- Respond to your inquiries and proposal requests
- Contact you by email, phone, or SMS regarding our services and your engagement
SMS/Text Messaging Program
Consent. By opting in to receive text messages from Crosby & Kaneda CPAs, you consent to receive SMS updates, reminders, and other communications related to our services and your engagement with our firm. Consent is not a condition of purchasing any services.
No sharing of mobile information. We will not share, sell, or trade your mobile phone number, SMS opt-in status, or text messaging consent data with any third parties or affiliates for marketing or promotional purposes. Mobile information is used only within Crosby & Kaneda CPAs, except as necessary for our SMS platform provider to deliver messages on our behalf.
Message frequency. The number of messages you receive may vary based on your interactions with us. You may receive recurring messages, such as reminders and engagement-related updates.
Message and data rates may apply, depending on your carrier’s plan.
Opt-out. Reply STOP to any message to stop receiving texts. You will receive a single confirmation message, after which messaging will cease. You may also opt out by contacting us directly.
Help. Reply HELP to any message for assistance, or contact us using the information below.
Carriers are not liable for delayed or undelivered messages.
How We Share Information
We do not sell your personal information. We share it only:
- With service providers who perform services on our behalf (such as our SMS platform or payment processor) and who may use it only for that purpose
- When required by law, court order, or valid request of a public authority
- In connection with a merger, sale, or transfer of our business as governed by professional standards.
Retention and Security
We retain personal information as long as necessary for the purposes above and to meet our legal and professional obligations as a certified public accounting firm. We use commercially reasonable measures to protect your information, though no method of transmission or storage is completely secure.
Your California Privacy Rights
California residents may contact us to request access to, correction of, or deletion of the personal information we hold about them, subject to legal and professional retention obligations. Under California Civil Code Section 1798.83, California residents may also request information about disclosures of personal information to third parties for direct marketing purposes; we make no such disclosures. We will not discriminate against you for exercising your privacy rights.
Children
Our services are directed to organizations and professionals, not to children. We do not knowingly collect personal information from anyone under 13; if you believe a child has provided us information, contact us and we will delete it.
Changes to This Policy
We may update this policy from time to time. Changes are effective when posted on this page, and the “Last updated” date above will reflect the current version.
Contact Us
Crosby & Kaneda, CPAs LLP 548 Market St PMB 97503 San Francisco, CA 94104 510.835.CPAS (2727) admin@ck.cpa https://ck.cpa